Shaelynn Hales is the Managing Director for CNA's Enterprise Systems and Data Analysis division. She is responsible for overseeing CNA's domestic systems and data analysis portfolio, which includes projects for the Federal Aviation Administration (FAA) and Federal Emergency Management Agency (FEMA).
Hales is an expert in integrated program management, systems engineering, life cycle acquisition, and data management support for federal information technology modernization programs. With over 15 years of experience focused on providing analysis and solutions for the public sector, Hales has conducted industrial engineering, operational analyses, business process analyses, and systems analyses that have informed U.S. decision-makers. She has performed systems engineering and developed operational concepts for enterprise-level information flow, complex software system optimization, and automated system design and integration. Hales has experience with all phases of information system design, development, and deployment.
Hales has an M.S. in industrial management engineering from Rensselaer Polytechnic Institute. She is a certified project management professional.