Starting from the Top: Reducing Organizational Stress for Command Staff

In addition to critical incident stress, which agency members are exposed to on the calls they respond to, sworn and professional staff also experience organizational stress. Throughout the BJA-funded Using Analytics to Improve Officer Safety Initiative, sworn and professional command staff shared the importance of the supervisory role in coping with organizational stressors. Command staff, particularly supervisors, have an important role in supporting their supervisees while also facing their own organizational stressors.