Please read the following terms carefully before using this site. By using this site, you signify your consent to these terms of use. If you do not agree to any term or condition, you should not access or otherwise use our site.

Terms and Conditions


The material on this server is provided to anyone for informational purposes only. CNA retains copyright on all original content, including, but not limited to, text, applets, graphic images, and software. CNA does not permit anyone to in any way copy, reproduce, republish, modify, upload, post, transmit, or distribute content provided on this website. You also may not, without our permission, "mirror" any material contained on our website on any other server. You may, however, print a single copy of the material or store the files on your computer for your personal non-commercial use.

Use of Name

Nothing on this website should be construed as granting any license or right to use CNA's name or any of CNA’s servicemarks without written permission.


Information on this server was prepared as an account of work sponsored by an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, nor CNA, nor any of their contractors, subcontractors, or their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, products, or processes disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government, any agency thereof, or any of their contractors or subcontractors or CNA.

The views and opinions expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof or any of their contractors or subcontractors.

CNA is not liable for any harm or damages of any kind that you may incur as a result of your use of, inability to use, or reliance on the information herein.


CNA complies with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512). If you have any complaints or objections to content posted on this website, please contact our Designated Agent at

Applicable Law

Use of these materials and these terms of use shall be governed by, and interpreted in accordance with, the laws of the Commonwealth of Virginia, USA, including its conflicts of law principles.

Web Accessibility Policy

If you have a disability and need assistance or an accommodation in connection with the online application, please email us at

Privacy Policy

CNA uses Google Analytics to gather statistics for portions of CNA websites. The information gathered will be used to improve web services for visitors. Google Analytics uses a browser cookie for statistical analysis related to your browsing behavior on these websites. If you choose, you can opt out by turning off cookies in the preferences settings in your browser, or download and install Google Analytics Opt-out Browser Add-on at For more information on Google Analytics, please visit

Use of Cookies and Web Beacons

A cookie is a small text file containing information that a website transfers to your computer for recordkeeping purposes. We use cookies to analyze traffic patterns on our site.

A web beacon is a transparent, one-pixel image in .gif format that helps us collect data about visitors viewing a web page—for example, to count the number of visitors to a page or to deliver a cookie to visitors' browsers when they view that page. We may use web beacons on this site from time to time for these and other purposes.

Cookies and web beacons cannot give us access to your computer or to information beyond what you provide to us. Disabling cookies in your browser will prevent us from using cookies or web beacons to collect data about your visit to our site, but you will still be able to view the publicly available information on our website. Most web browsers automatically accept cookies. Consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.

Use of These Technologies by Authorized Third-Party Services Providers

We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us provide you with a better, faster, and safer experience.

These service providers may use these technologies to help us deliver our own content and compile anonymous site metrics and analytics. Third-party cookies are covered by the third parties' privacy policy.

Collecting Your Personal Information

Sometimes our third party service provider may ask you for information that personally identifies you (personal information) so that you can perform actions on the CNA website (such as accessing certain parts of the site or requesting information). This personal information may include name, email address, postal address, country, and telephone number and may also include additional information when necessary—for example, if you choose to take actions to register for CNA programs or events handled by a third party service provider.

Choice Regarding Collection of Personal Information

You may choose not to provide us with personal information, in which case you may not be able to perform actions on the CNA website like those described above. If you provide the information, then we will consider that you have consented to the provision of such data to CNA.


CNA and the third-party service providers it uses have established and maintain reasonable procedures to protect the confidentiality, security, and integrity of personal information collected by our websites. CNA will disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to conform with applicable laws, or to comply with legal process served on you, CNA, or the web site.

For more information you may contact CNA’s Data Protection Officer Mark Rosen

How We Use and Share Information Collected

We do not connect the personal and impersonal information we collect on the Service.

We may provide third parties with aggregated impersonal information collected from CNA website users including personal data that you might provide.

We may use personal information collected from you to—among other things—respond to you, contact you, or provide you with information or services. We occasionally contract with other organizations to provide services such as packaging, mailing, or delivering merchandise, materials, information, etc.; processing orders for merchandise; and processing course and event registrations. We provide such organizations with only the information they need to deliver such services.

When you give us your personal information online, we will not sell, trade, or rent this personal information to third parties or share it without your consent, other than in the situations described above. CNA does not intend to reveal personal information except as outlined in this privacy statement. Your personal information may be stored and processed in the United States or any other country where CNA, its affiliates, or its agents are located.

CNA may disclose the personal information of individual users if required to do so by law or in the good faith belief that such action is necessary, as when conforming to the edicts of the law, complying with a legal process served on CNA or its website, acting in urgent circumstances involving personal or public safety, or protecting and defending the rights or property of CNA and its website.

Your Consent

By using this site, you specifically consent to the collection and use of this information by CNA and CNA’s intended use of such data as specified in the preceding section. If there are any changes to the terms of this statement, the revised version will be posted on this web page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about this privacy statement, CNA's practices, or your experience with our web presence, please contact us via email at, or write to CNA Analysis and Solutions, Communications 3003 Washington Blvd. Arlington, VA 22201.

Disclaimer of Liability

Information on this CNA website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non infringement. In no event will CNA be liable for damages of any kind, including without limitation any special, indirect, incidental, or consequential damages even if CNA has been advised of the possibility of such damages.

Although every effort is made to ensure the correctness of information submitted for publication, the website may inadvertently contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. CNA may also make improvements and/or changes to the products and the programs described in this information at any time without notice. CNA assumes no responsibility for errors or omissions in this publication or other documents that are referenced by or linked to this publication.

Disclaimer of Endorsement

Reference herein to any specific commercial products, processes, or services by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply endorsement or recommendation by CNA. The views and opinions of authors expressed herein shall not be used for advertising or product-endorsement purposes.