
<!--Ingeniux Dynamic Site Server. Version:10.3.176--><InsetPage ID="x4879" Name="Public Trust and the Information Environment" IsComponent="false" Changed="20260729T13:56:15" Created="20250731T20:26:44" ViewName="InsetPage" Published="20260729T16:39:34" SURL="/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment" SiteBaseUrl="" Locale="" XPowerPath="/cna.org/Home/Centers and Divisions/IPR/EMO/Civil Defense/Civil Defense Areas/Public Trust and the Information Environment">
  <IGX_Categories Count="0" CategoryIds="" />
  <LingualMaps />
  <XHTML ID="" Name="RowComponent" IsComponent="true" Changed="20260729T13:56:11" Created="20250731T20:26:44" SURL="/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment" SiteBaseUrl="" Locale="" XPowerPath="/cna.org/Home/Centers and Divisions/IPR/EMO/Civil Defense/Civil Defense Areas/Public Trust and the Information Environment" COMPUID="6d60435cad51fdf7cc89f7bd64545007" Embedded="true" UID="6d60435cad51fdf7cc89f7bd64545007"><IGX_Categories Count="0" CategoryIds="" /><LingualMaps />
        <XHTML type="xhtml" UID="3dffc4f778854a4998cd412741531d21" label="XHTML" readonly="false" hidden="false" required="true" indexable="true" Height="" CIID="">&lt;table height="120" style="width: 772px;"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="width: 137.719px;"&gt;&lt;img src="images/Centers/IPR/EMO/civil-defense/civildefense%20icons_PubTrust_icon_blue.svg" alt="" title="images/Centers/IPR/EMO/civil-defense/civildefense icons_PubTrust_icon_blue.svg" width="104" height="104" class="blockImg" /&gt;&lt;/td&gt;
&lt;td style="width: 614.281px;"&gt;
&lt;h4&gt;Public Trust and the Information Environment&lt;/h4&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;Today&amp;rsquo;s incidents and events&amp;nbsp; will always spill into the information environment, where adversaries and opportunists move fast, pushing narratives and manufacturing confusion. The information environment will be rife with competing narratives, speculation, and false information. This creates a situation ripe for panic, mistrust, and a loss of social cohesion. CNA helps jurisdictions sustain public trust and counter false and misleading information during a response, including election security and resilience against adversarial narrative campaigns.&lt;/p&gt;</XHTML>
        <BackgroundColor type="enumeration" UID="333c2c60140a419481e8f82c2a694f1d" label="Background Color" readonly="false" hidden="false" required="false" indexable="false" values="white gray orange blue" CIID="">gray</BackgroundColor><Padding type="enumeration" UID="0fa3feada24542e58a8936e712cb4ea1" label="Padding" readonly="false" hidden="false" required="false" indexable="false" values="default bottom-only top-only none" CIID="">top-only</Padding><ClassNames type="string" UID="865762e6b0f64ae8bdab714bd0572adf" label="Class Names" readonly="false" hidden="false" required="false" indexable="false" CIID=""></ClassNames>
      </XHTML><LinkLists ID="" Name="RowComponent" IsComponent="true" Changed="20260729T13:56:11" Created="20250731T20:26:44" SURL="/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment" SiteBaseUrl="" Locale="" XPowerPath="/cna.org/Home/Centers and Divisions/IPR/EMO/Civil Defense/Civil Defense Areas/Public Trust and the Information Environment" COMPUID="8f95eff002ae4e5499d4cfdf40bd1802" Embedded="true" UID="8f95eff002ae4e5499d4cfdf40bd1802"><IGX_Categories Count="0" CategoryIds="" /><LingualMaps />
        <DisplayType type="enumeration" UID="f332c381642948a389c8a405a8c26306" label="Display Type" readonly="false" hidden="false" required="true" indexable="false" values="ArticleList Blurbs Buttons Callouts CategoryLists FeaturedSquares FeaturedSquares-NoDescription FeaturedSquares-NoImages FullscreenList Slideshow FeaturedSlideshow" CIID="">Blurbs</DisplayType>
        <TaxonomyNavigation StartNodes="" Depth="-1" IncludePages="true" Name="Tags" label="Tags" UID="7afa30c90a02440780691b2236a0f302" />
        <LinkSet Title="" LinkIDS="x4722|x3835|x4652" Name="Links" label="Links" UID="ce7962a65e7a42e9889d201ef64d398d"><Page ID="x4722" URL="analyses/2025/04/best-practices-for-countering-malign-influence" Schema="Report" Locale="" Changed="20250610T13:31:19" CategoryIds="514|24" Name="Best Practices for Countering Malign Influence" Description="Foreign malign influence poses a significant threat. US adversaries are motivated to spread false narratives among a range of populations." PageImage="/images/GenericReportImage.jpg" CoverImage="/reports/2025/04/Best-Practices-for-Countering-Malign-Influence_COVER.jpg" HideFromNavigation="false" PublicationFile="/reports/2025/04/Best-Practices-for-Countering-Malign-Influence.pdf" Title="Best Practices for Countering Malign Influence" PublishedDate="20250430T04:00:00" Thumbnail="/reports/2025/04/Best-Practices-for-Countering-Malign-Influence_Image.jpg" IsComponent="false" /><Page ID="x3835" URL="quick-looks/2024/counter-mdm-interventions" Schema="Quick-Look" Locale="" Changed="20260724T19:28:21" CategoryIds="24" Name="Counter-MDM Interventions" Description="A summary of research on four interventions to counter Mis-/Dis-/Mal-Information, or MDM, among troops: inoculation, debunking, factchecking, and media literacy." PageTitle="Counter MDM-Interventions: Protecting Servicemembers" PageImage="/quick-looks/2024/03/counter-MDM-interventions-Cover.webp" HideFromNavigation="true" PublicationFile="/quick-looks/2024/03/Counter-MDM-Interventions.pdf" PublishedDate="20240329T13:13:00" IsComponent="false" /><Page ID="x4652" URL="quick-looks/2025/03/narrative-impact-action-(nia)-framework" Schema="Quick-Look" Locale="" Changed="20250815T13:42:24" CategoryIds="69" Name="Narrative-Impact-Action (NIA) Framework" Description="CNA’s Narrative-Impact-Action (NIA) Framework is a tool to help government emergency management agencies respond to the spread of false and misleading information" PageTitle="Narrative-Impact-Action (NIA) Framework" PageImage="/quick-looks/2025/03/Narrative-Impact-Action_Image.jpg" HideFromNavigation="true" PublicationFile="/quick-looks/2025/03/Narrative-Impact-Action-Framework-a_5206.pdf" PublishedDate="20250321T15:35:00" IsComponent="false" /></LinkSet>
        <ExternalLink ID="" Name="ExternalLink" IsComponent="true" Changed="20260729T13:56:11" Created="20250731T20:26:44" SURL="/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment" SiteBaseUrl="" Locale="" XPowerPath="/cna.org/Home/Centers and Divisions/IPR/EMO/Civil Defense/Civil Defense Areas/Public Trust and the Information Environment" COMPUID="d6859172dab5f9a75b4b086e40bf6764" Embedded="true" UID="d6859172dab5f9a75b4b086e40bf6764"><IGX_Categories Count="0" CategoryIds="" /><LingualMaps />
              <Page Link="Disinformation 101 for Emergency Managers " URL="https://dev.vdem.virginia.gov/wp-content/uploads/2024/10/white-paper-4-mdm-information-101-for-emergency-managers.pdf" Target="_blank" Name="Link" label="Link" UID="2caaff6bde41462880bdea86b0a12a57" />
              <LinkType type="enumeration" UID="8adddb408ca44ec9a77b510321bc72a1" label="Link Type" readonly="false" hidden="false" required="false" indexable="false" values="article podcast quick-look report video external storymap" CIID="">external</LinkType>
              <Image type="Image" UID="ceeed95b24af4b7999331e6e0fcf1526" label="Image" readonly="false" hidden="false" required="false" indexable="false" Asset="a/6365" AssetTypes="" CIID="" AlternateText="" Width="0" Height="0" IsAsset="true" ID="a/6365" Schema="Image" Changed="20260728T15:46:10" CategoryIds="" Locale="">/images/Centers/IPR/EMO/civil-defense/bluebookprojectlogo.webp</Image>
              <Description type="string" UID="d3b276862db441198a62bf1aa0c5a91a" label="Description" readonly="false" hidden="false" required="false" indexable="false" CIID="">Understanding what disinformation is and how it works is increasingly critical for emergency managers and responders, as it can decrease public trust in government services, complicate emergency and disaster response, create confusion, and generate fear among vulnerable populations.</Description>
              <SortValue type="string" UID="a780797d73b0411794295c4472a32bc4" label="Sort Value" readonly="false" hidden="false" required="false" indexable="false" CIID=""></SortValue>
            </ExternalLink><ExternalLink ID="" Name="ExternalLink" IsComponent="true" Changed="20260729T13:56:11" Created="20250731T20:26:44" SURL="/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment" SiteBaseUrl="" Locale="" XPowerPath="/cna.org/Home/Centers and Divisions/IPR/EMO/Civil Defense/Civil Defense Areas/Public Trust and the Information Environment" COMPUID="d5176cd5de6ce68e6e668cb9b7337bcb" Embedded="true" UID="d5176cd5de6ce68e6e668cb9b7337bcb"><IGX_Categories Count="0" CategoryIds="" /><LingualMaps />
              <Page Link="How to Increase Resilience Against Disinformation" URL="https://dev.vdem.virginia.gov/wp-content/uploads/2025/03/how-to-increase-resilience-against-disinformation-blue-book-white-paper-final-v2.pdf" Target="_blank" Name="Link" label="Link" UID="2caaff6bde41462880bdea86b0a12a57" />
              <LinkType type="enumeration" UID="8adddb408ca44ec9a77b510321bc72a1" label="Link Type" readonly="false" hidden="false" required="false" indexable="false" values="article podcast quick-look report video external storymap" CIID="">external</LinkType>
              <Image type="Image" UID="ceeed95b24af4b7999331e6e0fcf1526" label="Image" readonly="false" hidden="false" required="false" indexable="false" Asset="a/6365" AssetTypes="" CIID="" AlternateText="" Width="0" Height="0" IsAsset="true" ID="a/6365" Schema="Image" Changed="20260728T15:46:10" CategoryIds="" Locale="">/images/Centers/IPR/EMO/civil-defense/bluebookprojectlogo.webp</Image>
              <Description type="string" UID="d3b276862db441198a62bf1aa0c5a91a" label="Description" readonly="false" hidden="false" required="false" indexable="false" CIID="">Disinformation is a clear and present threat that is actively undermining natural disaster response efforts. Inoculation theory and media literacy education offer emergency managers several options for reducing the spread of disinformation.</Description>
              <SortValue type="string" UID="a780797d73b0411794295c4472a32bc4" label="Sort Value" readonly="false" hidden="false" required="false" indexable="false" CIID=""></SortValue>
            </ExternalLink><ExternalLink ID="" Name="ExternalLink" IsComponent="true" Changed="20260729T13:56:11" Created="20250731T20:26:44" SURL="/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment" SiteBaseUrl="" Locale="" XPowerPath="/cna.org/Home/Centers and Divisions/IPR/EMO/Civil Defense/Civil Defense Areas/Public Trust and the Information Environment" COMPUID="e1ae34e644854247835aaa2d0164e19c" Embedded="true" UID="e1ae34e644854247835aaa2d0164e19c"><IGX_Categories Count="0" CategoryIds="" /><LingualMaps />
              <Page Link="Tactical Responses to False and Misleading Information" URL="https://dev.vdem.virginia.gov/wp-content/uploads/2025/03/tactical-responses-to-disinformation-blue-book-white-paper-final-v2.pdf" Target="_blank" Name="Link" label="Link" UID="2caaff6bde41462880bdea86b0a12a57" />
              <LinkType type="enumeration" UID="8adddb408ca44ec9a77b510321bc72a1" label="Link Type" readonly="false" hidden="false" required="false" indexable="false" values="article podcast quick-look report video external storymap" CIID="">external</LinkType>
              <Image type="Image" UID="ceeed95b24af4b7999331e6e0fcf1526" label="Image" readonly="false" hidden="false" required="false" indexable="false" Asset="a/6365" AssetTypes="" CIID="" AlternateText="" Width="0" Height="0" IsAsset="true" ID="a/6365" Schema="Image" Changed="20260728T15:46:10" CategoryIds="" Locale="">/images/Centers/IPR/EMO/civil-defense/bluebookprojectlogo.webp</Image>
              <Description type="string" UID="d3b276862db441198a62bf1aa0c5a91a" label="Description" readonly="false" hidden="false" required="false" indexable="false" CIID="">An analysis of the implications for how emergency managers should plan and prepare for disaster response. It offers emergency managers several options for reducing the spread of disinformation.</Description>
              <SortValue type="string" UID="a780797d73b0411794295c4472a32bc4" label="Sort Value" readonly="false" hidden="false" required="false" indexable="false" CIID=""></SortValue>
            </ExternalLink>
        
        <NonLinkDisclaimer type="string" UID="6348d4f62cef4315bc4fc62f14348c7d" label="Non-Link Disclaimer" readonly="false" hidden="false" required="false" indexable="false" CIID=""></NonLinkDisclaimer>
        <BackgroundColor type="enumeration" UID="2138486f7e814218a030db71dd77efe4" label="Background Color" readonly="false" hidden="false" required="false" indexable="false" values="white gray orange blue" CIID="">gray</BackgroundColor><ButtonColor type="enumeration" UID="690c4318a7454fd08cd583de6b6f43e2" label="Button Color" readonly="false" hidden="false" required="false" indexable="false" values="white gray orange blue" CIID=""></ButtonColor><ClassNames type="string" UID="95df97089fb14f33923eb6deafdb2cbb" label="Class Names" readonly="false" hidden="false" required="false" indexable="false" CIID=""></ClassNames><MaxRecords type="string" UID="aba07669c2d0431bbbb972f104a81b6d" label="Max Number of Records to Display" readonly="false" hidden="false" required="false" indexable="false" CIID=""></MaxRecords><SlidesToDisplay type="string" UID="5da4a2187aaa4b29816629b255e132c9" label="Slides to Display (Slideshow only)" readonly="false" hidden="false" required="false" indexable="false" CIID="">3</SlidesToDisplay><PrioritizeThumbnails type="boolean" UID="a8e18c99190c47e1935b5b04e88a8a38" label="Use Thumbnail Images (Slideshow only)" readonly="false" hidden="false" required="false" indexable="false" CIID=""></PrioritizeThumbnails>
        <ExploreMoreLink Type="Group" label="Explore More Link"><ShowExploreMoreLink type="boolean" UID="ae1a9bd925a541b596f7d757ec0b2b5f" label="Show Explore More Link" readonly="false" hidden="false" required="false" indexable="false" CIID="">false</ShowExploreMoreLink><TaxonomyNavigation StartNodes="" Depth="-1" IncludePages="false" Name="Expertise" label="Expertise" UID="2e3a5d56dc574d38ba9cf75d23eb43d0" /></ExploreMoreLink>
        <ShowItemExploreLinks type="boolean" UID="400bc51c88c44505be6601305649043f" label="ShowItemExploreLinks" readonly="false" hidden="false" required="false" indexable="false" CIID="">false</ShowItemExploreLinks><TaxonomyNavigation StartNodes="" Depth="-1" IncludePages="false" Name="AllowedCategories" label="Allowed Categories" UID="0555fdfb1d4b484d8e736453577184d3" />
      </LinkLists>
<IGX_Info><GET /><POST /><COOKIES><IGXSessionState>gra4n5cwj25g3mh5o2ak4nx2</IGXSessionState></COOKIES><XPRESS /><SERVER_VARIABLES /><REQUEST_INFO><URL>https://www.cna.org/x4879.xml</URL><ORIGINAL_URL>https://www.cna.org/centers-and-divisions/ipr/emo/civil-defense/civil-defense-areas/public-trust-and-the-information-environment</ORIGINAL_URL><USER_AGENT>Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)</USER_AGENT></REQUEST_INFO></IGX_Info></InsetPage>