Research for Personnel Retention

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December 1, 2001
Are the most senior enlisted service members adequately compensated? Given the varying levels of responsibility assigned to them, is the compensation sufficient to ensure that we retain the talent we require? Because these senior enlisted personnel are more apt to be retirement-eligible, are the best retiring too early? Are there sufficient incentives to induce the most competitive to remain in service? Service members in grade E-9 usually fall into two categories: the technical or duty expert of a certain occupational field; or the senior enlisted advisor to the commanding officer of a given unit, usually a unit with its own organizational colors. In discussing these issues, this paper starts with a short history of non-commissioned officers, concentrating on the most senior grade. Then we'll present a current overview of the E-9s in each of the services and describe what we see as the challenges facing the E-9 community today. We'll turn then to the current experience distribution of E-9s, promotion timings, and the pattern of retirements. Finally, we'll return to the question of incentives for E-9 retention and a proposal for an E-10grade.
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February 1, 2001
CRM DOO03033.Al Documents the Marine Corps Commissioned Officer Accession Career (MCCOAC) file, an events-based file that combines information from several data sources to describe the street-to-fleet process. Explains the method of compilation, and presents some initial analyses. Contains an Appendix describing the MCCOAC file format.
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February 1, 2001
The Military Health System (MHS) is charged with maintaining a healthy active duty force, attending to the sick and wounded in time of conflict, and successfully competing for and treating patients within the peacetime benefit mission. The military must attract and retain high-quality health care professionals. These issues are particularly important for military health care professionals because they are costly to access and train, and they have skills that are readily interchangeable to the private sector. The Department of Defense (DOD) is competing against private sector employees who are offering accession bonuses, flexible work schedules, portable retirement plans, continuing educational opportunities, employee-tailored benefits, and competitive salaries. The TRICARE Management Agency (TMA) asked the Center for Naval Analyses (CNA) to conduct a study to examine appropriate compensation, special pays and bonuses for military health care professionals. Our analysis showed that the current military-civilian health professional pay gap varies widely-from 3 to 63 percent, depending on specialty and years in service.
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February 1, 2001
The Marine Corps has committed considerable resources to the development of the Total Force Data Warehouse (TFDW). This Oracle-based system allows Marine Corps analysts to look at the force historically and to do very detailed analysis of what it looks like today. A shortfall of the TFDW is that it cannot answer such "street-to-fleet" questions as: what enlisted recruit characteristics are associated with successful adaptation to the Marine Corps; and, what officer characteristics are associated with retention? The purpose of this Street-to-Fleet study was to identify the best historical data that could be found and to build accession-based files, for Marine Corps commissioned officer and enlisted personnel, organized by fiscal year of entry into the Marine Corps. In this volume of the final report, the Marine Corps attrition reasons (MCAR) and Marine Corps attrition interactive database (MCAID) databases for the enlisted personnel are described along with the procedures developed for updating them.
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January 1, 2001
Quality of life (QOL) satisfaction surveys are one of many tools the Navy can use to target resources toward increased retention. The effectiveness of the Selective Reenlistment Bonus and other monetary rewards is well documented. Despite the potential retention value of surveys, less is known about their effectiveness. The focus of this year's Manpower and Personnel IWAR is on increasing retention and the appeal of naval service. As part of this effort, N813 asked CNA to look at a specific set of tools for recruiting and retention: surveys. In this annotated briefing, we assess the way the Navy keeps track of members' attitudes about Navy quality of life and quality of service.
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January 1, 2001
The Navy plans to recruit more than 55,000 youth into its active enlisted force each year for the foreseeable future. However, decision-makers fear that recruiting difficulties will continue and that this goal-recently revised downward from 58,000-is not feasible. The Integrated Warfare Architectures (IWARs) are a part of the Navy's annual planning process. This year's Manpower and Personnel IWAR focuses on increasing retention and the appeal of naval service. As part of this effort, N813 asked CNA to describe and evaluate alternative retention available to the Navy.
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January 1, 2001
As the longest economic expansion in history continues, the competition between the private sector and the military for able personnel intensifies. This competition has prompted renewed interest in the benefit and incentive pay programs that large, private-sector firms offer. As part of the Navy's FY 2000 Manpower and Personnel Integrated Warfare Architecture (IWAR), the Director of the Assessment Division (N81) has asked CNA to examine the provision of various benefit and incentive pay programs in the civilian sector. Of particular interest is the provision of such programs among large, private-sector firms that are considered strong competition in the market for skilled labor. This annotated briefing provides some context for the discussion by describing the current recruiting and retention difficulties of both the military and large, private-sector firms, and explains our choice of research methodology for assessing benefit and incentive programs currently offered to workers in large, private-sector firms.
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November 1, 2000
As the military health system (MHS) evolves to meet the managed care environment of the peacetime benefit mission, Navy Medicine in particular, and DOD in general, must continue to concern themselves with three principles: (1) Navy Medicine will attract and access quality individuals; (2) the medical department will retain the best of the people accessed; and (3) the best people will want to remain in the military because of the challenge, training, professional ism, and overall environment of Navy Medicine. DOD implemented TRICARE to maximize the quality of healthcare while minimizing the cost of that care. To meet this goal, military medicine must continue to attract and retain quality personnel under this changing work environment. Given these challenges and concerns, the Navy Surgeon General asked CNA to evaluate physicians' job satisfaction within the existing climate to determine whether major problems exist that adversely affect relation of specialists. We have examined Navy physician retention and compensation patterns over the past decade, and find that there has been a decline in retention for the majority of specialists, but the cause and extent of the decline are difficult to quantify. We have attempted to identify the main drivers behind this decline, including compensation, work environment, and promotion opportunity. Contrary to anecdotal evidence, there has been no decline in promotion opportunity] however, we do find that the military- pay gap has been widened by 4 to 24 percent for most specialties during the 1990s.
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August 1, 1998
The Personnel Readiness Division of the Joint Chiefs of Staff (J1) asked CNA to look into why people are leaving the services, particularly if there has been any change in the reasons personnel cite for leaving the services, and the quality of people who are leaving. The analyses presented here are based on the results form surveys for the Navy, Army, and Air Force. Across the services, we found evidence of increased dissatisfaction with different aspects of military compensation, including pay, advancement opportunities, and retirement benefits. But trends in retention through the first quarter of 1997 show no immediate alarms. Army trends seem to show long-term improvement, Navy data indicates that declines may be leveling off, and Air Force retention rates are erratic and reveal no real trends.
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August 1, 1998
This annotated briefing summarizes the results of an investigation of perstempo levels, trends and implications conducted for the Personnel Readiness Division of the Joint Chiefs of Staff. This paper looks at indicators, short of personnel losses, of the impact of perstempo on enlisted personnel readiness, with the aim being to shed light on the level of perstempo that can be tolerated before the negative effects of excessive perstempo show up in declining retention rates. We found some evidence of increased dissatisfaction with military pay and military life, as well as some increases in use of family service programs that help with stress, as perstempo increases. Marines, who had the largest role in Desert Shield/Desert Storm, showed the strongest indication of stress from deployment to that environment. The report also provides charts of perstempo trends for selected occupational specialties in each of the services.
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