This paper reviews the history of police operations and discusses the next evolution in policing and public safety strategy. SMART policing uses technology, research, and analysis to support the strategic management of police activities. Many jurisdictions are already employing some SMART policing approaches, such as the use of new technologies for more efficient data collection and display, information sharing, and data analysis.
James “Chips” Stewart and Stephen Rickman provide insights of lessons to be learned for police departments in the United States from the civil disturbances in London, Manchester, and Birmingham.