Performance Indicators for Naval Air Rework Facilities
Published Date: January 1, 1985
This report describes a proposed system that could be used by senior management personnel to monitor the performance of Naval Air Rework Facilities (NARF's). Quantitative indicators are introduced for gauging performance in eight key subject areas: quantity, quality, timeliness, backlog, cost, productivity, efficiency, and overhead. These indicators are displayed for each major product line by means of control charts that depict historical performance, performance goals, and lower limits of acceptable performance. Actual performance data for the second quarter of FY 1984 are used to illustrate the proposed system.
