September 16, 2010
The use of emotional intelligence is believed to enhance employee productivity greater than cognitive or technical intelligence. Does it, and if so, how do you measure success? In this webinar presented by CNA senior analyst, Susan Langlitz, Ph.D. you'll learn: what emotional intelligence is and what it is not; applications in the workplace, including case studies; and the ROI for companies of all industries and employees. Thursday, September 16, 1pm EDT. Click here to view webinar.