Areas of Investigation and Services

Human Capital Management Center

Strategic Staffing

Through work on behalf of the U.S. Department of Homeland Security.

Services provided:
  • Determined alternative career paths for a workforce planning effort.
  • Developed performance metrics and workforce strategies.
  • Developed a skill profile and conducted a training needs assessment.
  • Assessed future workforce requirements.

Analysis of Human Capital and Competitive Sourcing

Through work on behalf of the U.S. Department of Transportation.

Services provided:
  • Developed an innovative approach that leveraged competency data to analyze the human capital management and competitive sourcing initiatives.
  • Identified succession planning challenges in the face of an aging workforce, and formulated ways to address these challenges.
  • Developed human resources performance metrics and identified competency gaps.
  • Assessed the alignment of the competencies with the strategic goals, to evaluate organizational performance.
  • Developed a 5-year forecast of the competency gaps, and evaluated professional development needs.

Individual Development Plans

Through work on behalf of the U.S. Defense Logistics Agency.

Services provided:
  • Developed a skill and competency dictionary in support of an organization-wide competency management initiative.
  • Conducted organizational development analysis in support of succession planning efforts.
  • Assessed the support that professional development provides for the organization's strategic goals.
  • Identified at-risk competencies and future workforce requirements, and mapped competencies by career level.
  • Developed individual development plans.

Competency Management

Through work on behalf of the U.S. Navy.

Services provided:
  • Developed an occupational profile for positions occupied by 320,000 people—one of the largest workforce assessments ever conducted.
  • Developed position descriptions.
  • Developed a framework for a new career and occupational structure.
  • Mapped the business process of preventive maintenance, and formulated strategies to improve efficiency.
  • Evaluated the effectiveness of online leadership training.

Training Needs Assessment

Through work on behalf of the U.S. Navy.

Services provided:
  • Conducted a training needs assessment of the Navy's information technology workforce.
  • Conducted a cost-benefit analysis in support of a program evaluation.
  • Evaluated the gaps between the professional development opportunities and the mission-critical tasks performed.
  • Developed performance measures to evaluate strategies for closing skill gaps, and analyzed employee retention.
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