Compass is CNA's online software tool for the key human capital management functions of mapping and management of job competencies, workforce development, and employee surveys. Compass offers online, state-of-the-art tools for conducting competency assessments, workforce development plans, and a variety of surveys.
The data collected and managed by Compass provides guidance to managers in the areas of:
- Job task analysis
- Modeling and management of job competencies
- Skill gap reports
- Job assessment
- Succession plans
- Skills and competency dictionary
- Personnel selection
- Employee development
- Position description development
- Career development plans
- Training needs assessments
- Training evaluation
- Future workforce requirements
- Linkage to a Learning Management System
- Workload measurement
- Planning for an aging workforce
- Staffing needs analysis
- Competitive sourcing analysis
How We Work
Combining CNA's strong analytical capabilities with our competency management tool, CNA's Compass offers a broad portfolio of human capital management capabilities that can be integrated to meet specific client needs. Our projects have assessed workforces ranging from 200 to 320,000 employees with our approaches tailored to the specific needs of our clients.
In helping our clients, we concentrate on fundamental questions, such as:
- What is the work?
- Who does the work?
- Do they have the resources and training to be successful performers?
- Do the work and resources align with the mission?
Compass specializes in helping clients improve the efficiency and effectiveness of their workforce. We have an established record of helping our clients boost organizational performance and exceed expected results. Our approach recognizes that an organization's most valuable resource is its people. We work with our clients to build competencies and develop potential.
CNA's Compass—Effective management of job skills and competencies.
Management of Competencies Guided by CNA's Compass
CNA's Compass Competency Map is an online competency management software tool for efficient profiling, evaluation, and management of job skills and other competencies. Our competency dictionary contains definitions for a large set of key job competencies. And Compass allows you to map the skill paths of your workforce.
CNA's Compass is a strategic tool for workforce management and development. It profiles the tasks performed by the workforce and the required knowledge, skills, abilities, and tools.
Compass is ideal for creating competency-based job descriptions and skill assessments. It is also a critical tool for creating the data needed for competency-based recruitment interviews, training and development, and pay and rewards.
Clients have used Compass for a variety of competencies, including:
- Technical competencies – such as human resources, nursing, teaching, information systems, and mechanical systems.
- Core competencies – such as problem identification and communications.
- Soft competencies – such as management and leadership competencies.
Employee Surveys Guided by CNA's Compass
CNA's Compass Workforce Surveys are a tool for designing and administering questionnaires in web-based and email formats and traditional paper-and-pencil questionnaires. Based on years of survey research experience, Compass is an easy-to-use Internet survey software for the construction of questionnaires to evaluate:
- Employee job satisfaction
- Employee opinions
- Employee attitudes
- Employee benefits and rewards
- Workload
- Employee morale and motivation
- Working conditions
- Customer service and customer satisfaction
- Management practices
- Organizational climate and culture