Constance A. Custer

Chief Operating Officer
Vice President, Communications and Public Affairs

Connie Custer joined CNA in November 2008 as the vice president for Communications and Public Affairs. She is responsible for CNA’s strategic communications outreach, building and maintaining strong corporate and staff reputations with target audiences, employing branding, internal communications, public relations, advertising and marketing initiatives to increase CNA’s visibility.

Prior positions include vice president, Communications and director, External Communications for Science Applications International Corporation (SAIC); Communications manager for The Boeing Company; and executive communications coach for Susan Peterson Productions, all in the metro Washington, D.C., area.

Custer retired from the U.S. Air Force after a communications career. She directed media and crisis communications training at the Pentagon for senior Air Force leaders and managed all Communications/Public Relations functions including strategic planning, media/community relations, internal information and newspaper/brochure/video publications at every level of the Service.

Custer earned a Master of Arts degree in Management from Webster University, St Louis, Missouri and a B.A. in English from Miami University, Oxford, Ohio.

Ph: 703.824.2100

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