CNA Corporation’s approach to research is a modern iteration of the Newtonian principle that complex, dynamic processes are best understood through direct observation of events and people.

That was the methodology CNA Corp. analysts first applied in the 1940s when they pioneered the field of operations research by helping the Navy address the German U-boat threat. Not content to study the problem from afar, this small group of MIT scientists insisted on deploying with Navy forces in order to observe operations and collect the data needed for meaningful analyses. Their groundbreaking work, and the anti-submarine warfare equations it produced, set a standard for operations research methods that CNA Corp. has maintained for more than 70 years.

Today, with more than 350 professionals at its headquarters and 45 researchers in the field, CNA Corp. still takes a real-world approach to its work. On-site analysts carefully observe all aspects of a process—people, decisions, actions, consequences—and then collaborate with a headquarters-based research team to assess data, and arrive at findings.

CNA Corporation’s research model has proved valuable to an array of government decision makers. Its work, which in its early decades focused solely on defense-related matters, has grown to include investigation and analysis of a broad range of public-interest issues including education, homeland security, and air traffic management.